Our sigmatoto privacy notice

sigmatoto Platform Privacy Notice

This page describes what we collect when you use sigmatoto and how we keep that data protected across our live-dealer tables, sportsbook markets, slots, and account services.

We at sigmatoto take data handling seriously because your account information, payment details, identity documents, and account activity are central to how we verify your identity, process deposits and withdrawals, and support you across Blackjack, Roulette, Baccarat, Dragon Tiger, Sic Bo, and other game categories. Our privacy approach is straightforward: we collect only what we need, we keep that data secure, and we do not sell or share it with marketing partners.

When you use sigmatoto, you consent to this privacy notice. If you have questions about what we collect or how we use it, our support team can explain further through our in-account help channels or email.

What we collect on sigmatoto

We collect account registration data, including your email, phone number, username, password hash, and basic contact details. We also collect identity information when you submit KYC documents—your full name, date of birth, document number, and photograph. This verification is required under our terms and regional regulations, particularly when you withdraw funds or if our checks detect unusual account activity.

We collect payment information including the name on your account, bank or wallet details, deposit and withdrawal history, and transaction reference codes. This data stays within our payment systems and is used only to process your requests and comply with payment-service regulations. We do not store full payment card numbers or payment passwords on our servers; payment processors handle sensitive card data directly.

We collect behavioural data, including your game choices, table-limit preferences, markets you follow (such as Liga 1, Piala AFF, or Mobile Legends), and how long you spend on each section. This helps us understand how sigmatoto is used and improve our platform design and feature availability.

We also collect cookies and tracking data when you visit sigmatoto—browser type, language preference, referring page, and click patterns. These help us maintain your login session, remember your preferences, and measure which pages and games are most frequently accessed.

Our sigmatoto data use and third-party partners

We use your data to verify your identity, process deposits and withdrawals, prevent fraud and money-laundering, and support you when you contact our help team. Our payment processors—including DANAe-walletmobile banking, local payment, online payment, e-walletand bank partners such as mobile banking, local payment, online payment, and e-wallet—receive only the transaction data they need to complete your request. We do not share your identity documents or full payment history with these partners; we share only transaction totals and reference codes.

We may share anonymized, aggregated data with analytics and security vendors to improve sigmatoto's performance and detect fraudulent patterns. Our servers and databases may sit outside your jurisdiction; we maintain standard encryption and access controls to protect that data while it is in transit and at rest. Our team members and contractors who access live sigmatoto data sign confidentiality agreements.

Account verification

We retain KYC documents and identity data for the duration of your account and for a period afterward to meet regulatory requirements.

Payment records

We keep deposit, withdrawal, and transaction logs for at least seven years to comply with financial-services regulations.

Login and activity logs

We retain session logs and IP data for up to two years to support fraud prevention and account recovery.

Cookies and tracking

We store preference and session cookies for one year unless you clear them manually.

Your rights under our sigmatoto privacy notice include the ability to request access to your personal data, ask us to correct inaccuracies, and request deletion of non-essential data (though we may retain KYC and payment records as required by law). You can change your email, phone, and password from your account settings. You can also opt out of non-essential cookies and marketing communications through your preferences, though login and fraud-prevention tracking will continue.

We do not offer our services in jurisdictions where online wagering is prohibited. Your use of sigmatoto indicates your consent to this privacy notice. If you have concerns about how we handle your data, you may contact our support team through the help channels on sigmatoto, or reach out during business hours in Jakarta, Surabaya, Bandung, Medan, or Semarang. We aim to respond to data-access and privacy requests within thirty days.